NCTE COURSES

NCTE COURSES

  • Course Code
    NHM01
  • Duration
    12 Months/240 Hours
  • Eligibility
    10+2

AS PER SYLLABUS

  • Course Code
    NHM02
  • Duration
    12 Months/240 Hours
  • Eligibility
    10TH

AS PER SYLLABUS

  • Course Code
    NHM03
  • Duration
    12 Months/240 Hours
  • Eligibility
    10+2

AS PER SYLLABUS

  • Course Code
    NHM04
  • Duration
    12 Months/240 Hours
  • Eligibility
    8TH

AS PER SYLLABUS

  • Course Code
    NHM05
  • Duration
    12 Months/240 Hours
  • Eligibility
    10TH

SEM1
CUSTOMER SERVICE | CUSTOMER HANDLING | CUSTOMER
FOCUS | CUSTOMER EXPECTATIONS | CUSTOMER
NEEDS | CONSUMER PERCEPTION | CONSUMER
ATTITUDES |CUSTOMER FOCUSED ORGANIZATION |
CUSTOMER FOCUSED INTERACTION | CUSTOMERS
LISTENING & TOOLS | DEVELOPING SKILLS |
TELEPHONE USAGE | TEAM WORK | STRESS
MANAGEMENT | TIME MANAGEMENT | NEGOTIATION SKILLS

SEM-2
OFFICE COMMUNICATIONS AND MAILING SKILLS |
MANAGING OFFICE RECORDS | WORD
PROCESSING – MS WORD | SPREADSHEET - MS EXCEL |
NETWORKING & INTERNET